Cancellation and Refund

Cancellation and Refund Policy

At Rishta Shaadi, we are committed to providing quality matchmaking services. However, we understand that there may be instances where you need to cancel your membership or request a refund. This policy outlines our cancellation and refund practices for memberships and services provided through https://rishtashaadi.com/.

1. Membership Cancellation

You may cancel your membership at any time by logging into your account and navigating to the account settings. Please note that:

• If you cancel your membership, your account will remain active until the end of the current billing cycle.
• No partial refunds or credits will be provided for the remaining period of the membership.
• After cancellation, you will not be charged for the next billing cycle, but your account will retain access to paid features until the current subscription period ends.

2. Refund Policy

As our services are provided digitally and involve access to personalized features, we follow a strict no-refund policy, except in the following cases:

• Duplicate Payment: If you are charged more than once for the same service due to an error, please contact us immediately. Upon verification, we will process a refund for the duplicate charge.
• Service Not Delivered: In the unlikely event that you do not receive access to the services you have paid for, we will investigate the issue. If we are unable to resolve the issue, you will be eligible for a refund.

Please note that all refund requests must be made within 7 days of the original payment date. Refund requests made after this period may not be eligible for a refund.

3. How to Request a Refund

To request a refund, please contact our customer support team at support@rishtashaadi.com. Please include the following information in your email:

• Your full name
• Email address associated with your account
• Transaction details or proof of payment
• Reason for requesting the refund

Our support team will review your request and respond within [Number] business days. Approved refunds will be processed back to the original payment method within [Number] business days, depending on your payment provider's policies.

4. Changes to the Cancellation and Refund Policy

We reserve the right to modify or update this Cancellation and Refund Policy at any time. Any changes will be effective immediately upon being posted on the Site. We encourage you to review this page periodically to stay informed of any updates.

5. Contact Us

If you have any questions or concerns regarding this Cancellation and Refund Policy, please contact us at:

Rishtashaadi.com
Email: support@rishtashaadi.com